March 30, 2020: Update to our COVID-19 protocols
As of March 30, 2020, we are offering curbside services only during regular business hours Monday through Sunday. Due to our close proximity to the highway and to reduce the risk of accidental escape, we are asking that our clients pull around behind the clinic, which is fully fenced and secure. Upon arrival at the clinic, please call our front desk. Our receptionists will open the gate for you and give you instructions on where to park. One of our technicians or assistants will meet you out back and escort your pet only into the building for your scheduled appointment. Please have your dog on a leash and your cat in a carrier for us. We will conduct a comprehensive exam on your pet in our treatment area and then communicate with you over the phone. Our receptionists will call you at the end of your appointment to go over your invoice and to collect payment. At this time, we are only accepting payment by credit and debit card. For equine and other livestock appointments, please call the front desk, and we will open the gate so you may pull around behind the building to the normal unloading area. We love our clients and our furry patients, and we are continuing to do everything we can to keep you and our staff safe! Thank you again for your cooperation and understanding. Please call us with any questions at 928-526-2423.
We know how much you care about the health and safety of your family, especially your furry family. As a Veterinary health care facility, we are taking necessary precautions to continue normal operations and will keep you updated as this situation evolves.
There is no evidence to suggest that pets pose a risk for contracting or spreading COVID-19 to other pets and people. Though your pets are not at risk of COVID-19 infection there are other diseases that can cause illness in animals and spread from animals to people. To be safe, it is always a good idea to wash your hands after being around animals, bedding, toys and bowls.
To provide the best care for your pets our team must remain healthy. If you are sick or have flu like symptoms please notify our staff so alternate arrangements can be made to have your pet seen, which may include rescheduling wellness exams.
If your or someone you know is ill, and you are concerned your symptoms may be due to COVID-19, please contact your healthcare provider.
For the most up-to-date information regarding coronavirus, please visit cdc.gov or who.int. New Information is emerging daily.